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Discussion topic: Sim trouble

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This message was authored by: Ryanyoung

Message posted on ‎07 Jul 2025 06:51 PM

Sim trouble

I can't activate my sim via sky. New phone arrived with a sim and nowhere once I hit activate brings me close or to fixing the problem. The sim hasn't even appeared in my account but it says the phone is already registered 

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This message was authored by: caesarome

Message posted on ‎07 Jul 2025 07:19 PM

Re: Sim trouble

Posted by a Superuser, not a Sky employee. Find out more

@Ryanyoung 

If the sim hasn't appeared on your account then it could be for whatever reason the sim wasn't ordered on that account so give Sky a call to get it activated.

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