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Avatar for bLue789
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Message posted on ‎29 Jun 2024 11:34 AM

Sim that been sent

Hi there I upgraded my sim to a new contract but. But I have been sent a new sim? I thought the upgrade and new price would apply to my current sim. How do I cancel the new sim as I want to keep my Piggybank on my current one.

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Avatar for caesarome
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Message posted on ‎29 Jun 2024 12:45 PM

Re: Sim that been sent

Posted by a Superuser, not a Sky employee. Find out more

To cancel the new sim do not activate it then it will be cancelled. If you have already activated it then call Sky on 150 to ask them to do this.

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Avatar for caesarome
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What's this?
Superuser
This message was authored by: caesarome Answer

Message posted on ‎29 Jun 2024 12:45 PM

Re: Sim that been sent

Posted by a Superuser, not a Sky employee. Find out more

To cancel the new sim do not activate it then it will be cancelled. If you have already activated it then call Sky on 150 to ask them to do this.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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