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Discussion topic: Sim swap

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Avatar for WayneProud
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This message was authored by: WayneProud

Message posted on ‎06 Nov 2025 12:27 PM

Sim swap

Can I keep my data I saved from my current sim deal if I swap to another sim deal 

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎06 Nov 2025 12:35 PM

Re: Sim swap

Posted by a Superuser, not a Sky employee. Find out more
@WayneProud wrote:

Can I keep my data I saved from my current sim deal if I swap to another sim deal 

If you mean your piggybank then that's only lost if you cancel the last SIM on the account.

 

(Be aware that many deals are for additional SIMs and cannot (easily) be applied to an existing SIM if you want to retain your phone number)

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎06 Nov 2025 01:10 PM

Re: Sim swap

Posted by a Superuser, not a Sky employee. Find out more

@WayneProud 

As long as you have at least one active sim on your account then yes you can unless you change to an "unlimited" sim.

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