Discussion topic: Sim stopped working.

This message was authored by: Jim97 · ‎28 Jun 2024

Sky sim card not working. Can't contact sky helpline as I have no phone . How do I get a new sim?

This message was authored by: caesarome · ‎29 Jun 2024

Try this link:

https://www.sky.com/productsettings/mobile/sim/x/replacement-sim

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This message was authored by: Jim97 · ‎29 Jun 2024

Thanks for the link, but it still won't let you order a new sim without phoning. As the sim doesn't work I can't phone.

This message was authored by: 63johnw · ‎29 Jun 2024

Hi @Jim97 have you tried using the my sky App ? Go to your mobile tab, tap on the sim in question, tap on manage sim and there should be an option there to order a replacement.

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This message was authored by: Jim97 · ‎29 Jun 2024

Cheers, but no option to get a new sim without calling the helpline. As my sim isn't working I can't call.

Discussion topic: Sim stopped working.

Sim stopped working.

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