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Discussion topic: Sim restricted

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Message posted on ‎11 Mar 2025 03:34 AM - last edited: ‎11 Mar 2025 09:28 AM by Community Manager

Sim restricted

Hi I have paid my bill I'm so [removed] of my my sim still not working I'm bloody fed up 

 

moderated to remove innapropriate langauge

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This message was authored by: caesarome

Message posted on ‎11 Mar 2025 09:33 AM

Re: Sim restricted

Posted by a Superuser, not a Sky employee. Find out more

@Sajidataziz 

We you late in paying this bill if so after paying it have you also setup your monthly payment method again as this will need doing before your service will be restored.

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Message posted on ‎19 Mar 2025 05:19 AM

Re: Convert to eSIM - no QR code, no activation email

Hi when you going to activate my sim in so fed up 

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Message posted on ‎19 Mar 2025 05:31 AM - last edited: ‎19 Mar 2025 09:33 AM by Community Manager

My sim is restricted when you going to activate

open my sim you [removed]

 

Moderator notes: removed inappropriate comments

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Message posted on ‎19 Mar 2025 05:31 AM

Re: My sim is restricted when you going to activate

Well why you not activate my sim is the way you treat customers 

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Message posted on ‎19 Mar 2025 05:36 AM

Re: Sim restricted

Posted by a Superuser, not a Sky employee. Find out more

@Sajidataziz 

This is a customer helps customer forum so you haven't answered this:

 

@caesarome wrote:

We you late in paying this bill if so after paying it have you also setup your monthly payment method again as this will need doing before your service will be restored.

 

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Message posted on ‎19 Mar 2025 08:44 AM - last edited: ‎19 Mar 2025 08:47 AM

Re: My sim is restricted when you going to activate

Posted by a Superuser, not a Sky employee. Find out more

@Sajidataziz  Your other threads have been removed as creating multiple threads isn't going to help.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎19 Mar 2025 09:41 AM

Re: My sim is restricted when you going to activate

Posted by a Superuser, not a Sky employee. Find out more
@Sajidataziz wrote:

Well why you not activate my sim is the way you treat customers 

Are you reading any replies to your other thread(s)?  You are not contacting Sky here!

I am just another Sky customer and my views are my own even if you don't like the answers
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