Esim got an email, but no card fklowing the link

[Eddie39]

Hi, I did order esim for my existingnumber, got the email with -Visit here either on your old phone, or using a laptop or tablet.

So pressing on the link, going to my account and, choosing card replacement, correct number and its giving message - try later, your esim is not ready.  How long it can take?

[Tom-W19]

Hi @Eddie39 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147