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Discussion topic: Sim plan VIP

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This message was authored by: Robinkenneth

Sim plan VIP

I’ve ordered a new data plan ( VIP) I will receive a new sim card. when I replace my old sim card in my phone with this new one will my old sim bill be automatically camcelled?

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This message was authored by: caesarome

Re: Sim plan VIP

Posted by a Superuser, not a Sky employee. Find out more

@Robinkenneth 

Unless you selected the esim option you will receive a new sim that will come with a new number so this means the sim you have at present will not be cancelled unless you call Sky on 150 to put the required notice to do this and with this sim you can only cancel it if you have had it for 12 months or more.

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This message was authored by: PandJ2020

Re: Sim plan VIP

Posted by a Superuser, not a Sky employee. Find out more

@Robinkenneth wrote:

I’ve ordered a new data plan ( VIP) I will receive a new sim card. when I replace my old sim card in my phone with this new one will my old sim bill be automatically camcelled?


If you activate this new dataplan it will have a new phone number and will be in addition to your current plan.

 

If you're happy to lose your phone number and that dataplan is not subject to a minimum term then you can call Sky to give notice to cancel it.  That VIP offer cannot be (easily) applied to your current number.

I am just another Sky customer and my views are my own even if you don't like the answers
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