Discussion topic: Sim only bill too high
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Message posted on 22 Aug 2024 10:51 AM
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Sim only bill too high
sim only bill higher than it should be with no extra charges. It should be £12 but it's £18? I've only had it 14 days as well so it's not a full month
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Message posted on 22 Aug 2024 10:56 AM - last edited: 22 Aug 2024 10:57 AM
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Re: Sim only bill too high
@Ella+Lazar As you're billied monthly in advance the higher charges may be for a period longer than a month, your bill will show the dates the charges cover.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 22 Aug 2024 11:52 AM
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Re: Sim only bill too high
@Ella+Lazar wrote:
It should be £12 but it's £18? I've only had it 14 days as well so it's not a full month
The chances are that first bill covers a long period than the usual 4 weeks hence is being more as it could well cover the period from when it was activated plus the next 4 weeks so it might cover 5 or 6 weeks. It should show you the dates it covers so what does it say ?
Have you checked your next bill to see what it shows ?
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