Sim not working

[Lucy74]

Hello, I recently payed off my iphone 13 pro with sky. Shortly after this my sim was shut off, i cant phone sky to ask for help with this as i have no sim. However, on my next bill, im still getting charged for a sim plan. I need help with this pls. 

[63johnw]

Hi @Lucy74  first thing are there any issue your area ?

https://www.sky.com/help/articles/service-status-sky-mobile