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Discussion topic: Sim not provisioned

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This message was authored by: Nasserabdi

Sim not provisioned

Hello

I replaced one of my e-sim to use in a new device. But after installed on new device I got "Sim not provisioned". 

I restarted my device.

Reset network setting.

Erased e-sim and install it again.

Wait for more than 4 hours.

But not fixed.

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This message was authored by: 63johnw

Re: Sim not provisioned

Posted by a Superuser, not a Sky employee. Find out more

Hi @Nasserabdi  have you checked here ?

 

https://www.sky.com/help/articles/esim-sky-mobile-fix-a-problem

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