Discussion topic: Sim not provisioned

This message was authored by: Tina19741 · ‎26 Nov 2024

New sim is saying it's not provisioned

This message was authored by: caesarome · ‎26 Nov 2024

@Tina19741

A few questions:

Have you activated the sim and if so have you recently been abroad with it ?

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This message was authored by: 63johnw · ‎26 Nov 2024

Hi @Tina19741 have you activated it ?

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This message was authored by: Tina19741 · ‎26 Nov 2024

Yes activated it today I only received it

This message was authored by: Tina19741 · ‎26 Nov 2024

I received it this morning and activated it on app

This message was authored by: caesarome · ‎26 Nov 2024

I would give it a few more hours as it might still be activating as there are sometimes when this does not happen straight away. If it still hasn't activated then you will need to get in touch with Sky for help with this.

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This message was authored by: Tina19741 · ‎26 Nov 2024

OK thanks very much

Discussion topic: Sim not provisioned

Sim not provisioned

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