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Discussion topic: Sim not arrived

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Avatar for Ad36
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This message was authored by: Ad36

Message posted on ‎02 Dec 2024 10:43 AM

Sim not arrived

I have ordered a new sim for my sons phone but it's not arrived, it's showing as delivered but nothing has turned up, how do I order a replacement sim?  There doesn't seem to be an option on MySky app 

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎02 Dec 2024 11:00 AM

Re: Sim not arrived

Posted by a Superuser, not a Sky employee. Find out more
@Ad36 wrote:

 how do I order a replacement sim?  There doesn't seem to be an option on MySky app 

That option was removed - you have to call now (150 from a Sky SIM).

I am just another Sky customer and my views are my own even if you don't like the answers
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