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Discussion topic: Sim conversion

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This message was authored by: Talhashafqat

Sim conversion

yesterday i visit sky office to convert my vodafone sim to sky and in evening i got email that my sim got cancelled withoit any reason so i wanna know why this happend and also i pay some money like 88 euros for my mobile upfront. it also got cancelled. so can you reverse the payment  thanks 

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This message was authored by: caesarome

Re: Sim conversion

Posted by a Superuser, not a Sky employee. Find out more

@Talhashafqat wrote:

i got email that my sim got cancelled withoit any reason 


Are you sure this email doesn't refer to the mobile being cancelled, if it is then it could be because you have failed the credit checks.

 

The upfront payment you made should be automatically refunded to you within 3 weeks.

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