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Discussion topic: Sim contract

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This message was authored by: Imran28

Sim contract

Hi i want to know how long left on my sim contract also can i upgrade for free now
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This message was authored by: PandJ2020

Re: Sim contract

Posted by a Superuser, not a Sky employee. Find out more

@Imran28 wrote:
i want to know how long left on my sim contract

We don't know as we're other customers and can't see your account...   Sim contracts have a minimum 12 month term.

 

 can i upgrade for free now

That depends.  'free' would require an new contract with the same monthly cost and the residual value of your current phone covering the outstanding credit on it.

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: Imran28

Re: Sim contract

How i find out please 

This message was authored by: caesarome

Re: Sim contract

Posted by a Superuser, not a Sky employee. Find out more

@Imran28 

You can do it here (further down the page):

 

https://www.sky.com/help/articles/sky-mobile-upgrade

 

If you don't want a new sim then make sure you select the "I do not need a new plan/sim" option.

 

If you are struggling with this then give Sky a call on the free 150 number to do it.

 

If sending a phone back to Sky then make sure you get and keep proof of delivery.

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This message was authored by: Imran28

Re: Sim contract

Ok no problem 

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