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Discussion topic: Sim card

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This message was authored by: Mickyrabbitt58

Message posted on ‎21 Dec 2025 04:35 PM

Sim card

Her phone broke so she is without one and I am still paying for the sim. How do I get it switched off
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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎21 Dec 2025 04:38 PM - last edited: ‎21 Dec 2025 04:39 PM

Re: Sim card

Posted by a Superuser, not a Sky employee. Find out more
@Mickyrabbitt58 wrote:
Her phone broke so she is without one and I am still paying for the sim. How do I get it switched off

@Mickyrabbitt58 

Why can't the sim be put in a replacement device? 

 

Otherwise, so long as she's had it 12 months or longer call Sky to cancel it. You can't cancel it here or online.


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This message was authored by: caesarome

Message posted on ‎21 Dec 2025 04:50 PM

Re: Sim card

Posted by a Superuser, not a Sky employee. Find out more

@Mickyrabbitt58 

If you do manage to cancel the sim then the number will be lost so any subsequent sims ordered will have a different number.

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