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Discussion topic: Sim card has stopped working

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This message was authored by: alexjones2

Sim card has stopped working

Hi, my sim card has stopped working, i can't call, text or use data at all. I have taken the sim card out, reset all of the settings etc but no luck! 

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This message was authored by: 63johnw

Re: Sim card has stopped working

Posted by a Superuser, not a Sky employee. Find out more

Hi @alexjones2  first thing, any issues showing ?

 

https://www.sky.com/help/articles/service-status-sky-mobile

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This message was authored by: alexjones2

Re: Sim card has stopped working

No issues in my area - I cant seem to pinpoint what is happening. I am unable to ring sky to discuss the issues 

This message was authored by: caesarome

Re: Sim card has stopped working

Posted by a Superuser, not a Sky employee. Find out more

As you  have internet access then try contacting Sky via social media as they might want to send you a replacement sim to try,

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