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Discussion topic: Sim card delivery

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This message was authored by: Baz2503

Message posted on ‎04 Aug 2025 02:47 PM

Sim card delivery

Hi, I ordered a sim on Saturday (I am aware today is the first working day) however, it says sim delivery complete. On my order status. But I haven't received it. Does sim delivery complete mean what it says or does it just say that.... Any help would be appreciated, new customer so no sure of ins and outs of sky. Thanks
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This message was authored by: 63johnw

Message posted on ‎04 Aug 2025 02:53 PM

Re: Sim card delivery

Posted by a Superuser, not a Sky employee. Find out more

Hi @Baz2503  if you ordered Saturday it will probably be tomorrow before it arrives. 

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This message was authored by: Baz2503

Message posted on ‎04 Aug 2025 02:56 PM

Re: Sim card delivery

Thanks, just it said delivery complete and it hasn't lol
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This message was authored by: 63johnw

Message posted on ‎04 Aug 2025 03:27 PM

Re: Sim card delivery

Posted by a Superuser, not a Sky employee. Find out more

I believe that message relates to sky having sent it from their end @Baz2503   

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This message was authored by: Daniel0210

Message posted on ‎04 Aug 2025 03:32 PM

Re: Sim card delivery

Posted by a Superuser, not a Sky employee. Find out more

@Baz2503 

They are dispatched via Royal Mail so with their new delivery schedules on alternate weekdays for second class post it could take longer than previously expected. 


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