0

Discussion topic: Sim blocked I need a puk code

Reply
This message was authored by: sibby1

Sim blocked I need a puk code

I think I have accidentally set a Sim code on my phone. I didn't think it gone through so I've just tried to put it in now and it's not accepting the code I set up and it tells me I need a puck code but I need to phone them about this and I can't use my phone because it's blocked. I've tried to get through for a Web chat and nothing's happening. How do I get a postcode?

Reply

All Replies

This message was authored by: caesarome

Re: Sim blocked I need a puk code

Posted by a Superuser, not a Sky employee. Find out more

@sibby1 

Try eight zeros.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: Williammartin

Re: Sim blocked I need a puk code

Need puk code

This message was authored by: caesarome

Re: Sim blocked I need a puk code

Posted by a Superuser, not a Sky employee. Find out more

@Williammartin 

Try eight zeros.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: Williammartin

Re: Sim blocked I need a puk code

Terrible response in spain phone locked need a puk code .bank details & my boarding pass on phone .and nothing from sky disgusting service will have to buy a sim card and see if that works 

This message was authored by: 63johnw

Re: Sim blocked I need a puk code

Posted by a Superuser, not a Sky employee. Find out more

The PUK for sky is eight zeros @Williammartin  as posted by @caesarome   

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
This message was authored by: GD1

Re: Sim blocked I need a puk code

Posted by a Superuser, not a Sky employee. Find out more

@Williammartin  Unless you have changed it, which in that case we can't help, the correct code has been provided.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Steve+K1311

Re: Sim blocked I need a puk code

8 zeroes does indeed work but surely that's a 'worse than useless' security design.

 

Anyone that's stolen a phone can easily transfer the SIM to another unlocked phone, use the PUK code to unlock the SIM and then do all sorts of purchases or malicious actions using the real owner's account while they have the false illusion that they're protected.

 

Surely the PUK codes should be (near) unique to each SIM 

 

 

This message was authored by: 63johnw

Re: Sim blocked I need a puk code

Posted by a Superuser, not a Sky employee. Find out more

@Steve+K1311 wrote:

8 zeroes does indeed work but surely that's a 'worse than useless' security design.

 

Anyone that's stolen a phone can easily transfer the SIM to another unlocked phone, use the PUK code to unlock the SIM and then do all sorts of purchases or malicious actions using the real owner's account while they have the false illusion that they're protected.

 

Surely the PUK codes should be (near) unique to each SIM 

 

 


You are not the first to point this out @Steve+K1311 , does seem to not be a very secure system, when I was with Vodafone you had individual PUK codes. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
Reply