Discussion topic: Sim activation

This message was authored by: Gayle+M · ‎07 May 2023

Got an add on sim for my son and for weeks it's saying activating sim this can take some time well let u know when it's done 'back to home page' It's been saying this for almost 2 months? How to I get it to activate? I carnt seem to find any where to 'live chat'

This message was authored by: caesarome · ‎07 May 2023

You are going to new to call Sky about this as they will probably want to send you a new sim.

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

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This message was authored by: Gayle+M · ‎08 May 2023

Hi This is the second sim I have tried . I thought the first one must have been a dodgy one that didn't work properly or something so I ordered a 'replacement sim' and it's done exactly the same' weeks later still not activated. But thank you for ur reply and your advises I will defo try ringing AGAIN hopefully I will not be on the phone for over an hour on hold again .

Discussion topic: Sim activation

Sim activation

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Re: Sim activation

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