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Discussion topic: Sim activation issues

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This message was authored by Na666 This message was authored by: Na666

Sim activation issues

I have just got a contract with sky. I am unable to activate my sim due to the website not loading and the number I call from which is a sky sim is telling me that the number is not linked to my sky account so they won't put me through. So how can I activate my sim

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This message was authored by 63johnw This message was authored by: 63johnw

Re: Sim activation issues

Posted by a Superuser, not a Sky employee. Find out more

Hi @Na666  i have escalated your post to sky so look out for a blue speech bubble on here inviting you to a private chat. 

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014





If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.
This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Sim activation issues

Posted by a Sky employee

Thank you for escalating this. We have sent Na666 an invite to chat 🙂 

Thanks

Lisa - Sky Tech Team Expert
This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Sim activation issues

Posted by a Sky employee

Update – We are still looking to help you Na666. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂 

Thanks

Lisa - Sky Tech Team Expert
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