Sorry @Salmankhan but that was not Sky calling you as it was a scammer who wanst to access your account to order a device which they have now done. As soon as you can you need to report this to Sky as per this:
https://www.sky.com/help/articles/account-takeover
If you receive an unexpected parcel from Sky get in touch with our customer services team immediately. We can give advice on what to do. Don’t send the parcel anywhere except our returns address.
We’ll give you pre-paid returns packaging to send the parcel back to us.
You also need to change your password:
https://skyid.sky.com/resetpassword/
And do not give any device that turns up to anyone who knocks on your door, even if it as a legit courier as the device will not be sent to Sky but to the scammer. As per the quoted bit above Sky will send you some packaging and you have to return it to them.
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