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Discussion topic: Sim Pin was locked out

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This message was authored by: TedsBark

Sim Pin was locked out

Today my phone would not accept the PIN into the SIM. I have unlocked it via a PUK code but am concerned that someone has tried to take over my phone number and if there are any safety checks I should take out.

i have an iPhone 11 with physical sim with 6 digit pin which I have now changed

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This message was authored by: 63johnw

Re: Sim Pin was locked out

Posted by a Superuser, not a Sky employee. Find out more

Hi @TedsBark  very unlikely anyone can take over your iPhone especially if you have been able to change the pin to a new one. What makes you think it's been taken over ? 

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This message was authored by: TedsBark

Re: Sim Pin was locked out

I guess I am just worried that the sim wouldn't unlock this morning and yet I know the pin was correct and worked everyday previous.  
I'm hoping as it's a physical SIM and I've reset the PIN there isn't a problem but wonder if there is anything else to do or is there a simple explanation for the sim locking out.

This message was authored by: 63johnw

Re: Sim Pin was locked out

Posted by a Superuser, not a Sky employee. Find out more

Unless you have received any unsolicited phone calls asking you to install software for any reason then I wouldn't worry to much @TedsBark 

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This message was authored by: TedsBark

Re: Sim Pin was locked out

Many thanks for your quick responses. 



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