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Discussion topic: Signal problem

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Avatar for Signal3
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This message was authored by: Signal3

Message posted on ‎01 Jun 2026 08:17 PM

Signal problem

I get no signal at home and have always had problems with sky.

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Avatar for 63johnw
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This message was authored by: 63johnw

Message posted on ‎01 Jun 2026 08:19 PM

Re: Signal problem

Posted by a Superuser, not a Sky employee. Find out more

Hi @Signal3  any issues showing ?

 

https://www.sky.com/help/articles/service-status-sky-mobile

 

it could be you live in an area of poor signal and until the network is upgraded there will be little you can do. 

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I AM NOT A SKY EMPLOYEE

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I Wont Respond To Direct Messages So Ask Any Questions Here
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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎01 Jun 2026 08:20 PM

Re: Signal problem

Posted by a Superuser, not a Sky employee. Find out more

@Signal3 

Does any relevant information show on this link?

https://www.sky.com/help/articles/service-status-sky-mobile 

 

It may disclose a nearby mast issue. In case you aren't aware Sky don't own or maintain any mobile masts so if there is an issue you and others in the area will be relying on a third party fix.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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