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This discussion topic has been answered Discussion topic: Signal dropping

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This message was authored by: Kenny1971

Signal dropping

Signal keeps dropping every time I leave an area with WiFi. So when I'm back on 4G /5G I have to power off/on phone for signal to pick back up. Any ideas welcome. 🙏 


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This message was authored by: caesarome Answer

Re: Signal dropping

Posted by a Superuser, not a Sky employee. Find out more

@Kenny1971 

See if sending the network settings will help with this:


Go to sky.com/networksettings (My Account > Mobile > Settings) and sign in with your Sky iD.
Select the mobile number or SIM name you're having trouble with.
Scroll to 'Resend network settings' and select Request settings.
Save the settings when your receive them and reboot your phone.

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This message was authored by: caesarome Answer

Re: Signal dropping

Posted by a Superuser, not a Sky employee. Find out more

@Kenny1971 

See if sending the network settings will help with this:


Go to sky.com/networksettings (My Account > Mobile > Settings) and sign in with your Sky iD.
Select the mobile number or SIM name you're having trouble with.
Scroll to 'Resend network settings' and select Request settings.
Save the settings when your receive them and reboot your phone.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Did this answer not help you?

Reply
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