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Discussion topic: Signal dropping out
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This message was authored by: Lou1_
Message posted on 05 Mar 2026 03:49 PM
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Signal dropping out
Since around December my signal has constantly been dropping out I occasionally get two bars but mostly between 1 and 0 going to emergency calls only. I have done everything I have been told such as change settings took phone for repair and had a replacement sim nothing has worked. I have made numerous complaints, told it has been forwarded to connections team numerous times and nothing. What can be done to resolve this
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This message was authored by: J_ham
Posted by a Sky employee
Message posted on 06 Mar 2026 08:40 AM
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Re: Signal dropping out
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
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