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Discussion topic: Sending old phone back

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This message was authored by: Jordan111

Sending old phone back

I upgraded my iPhone 14 to a 17 and when upgrading I chose the option to send my 14 back as I wasn't finished paying it back, as it to so long for the 17 to be delivered the 14 credit agreement is now all paid off

Am I right to be of the understanding if I was to send my 14 back they'd value it and take it off the amount of my new credit agreement so as it's now paid off I have no need to send the 14 back?

and if I did it was just take down the cost of the new credit agreement?

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This message was authored by: caesarome

Re: Sending old phone back

Posted by a Superuser, not a Sky employee. Find out more

@Jordan111 

If you are owed anythimg back from the retuned iphone 14 then it will be added to your account as a credit which will then be used against your next available mobile bill.

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