Ive recently moved myself and dad to sky mobile, since doing so, i can not send pictures via standard message , so my partner sent one of his phone to my dad and we cannot receive them either, error message displays "service not activated on network"... what does this mean and how do we fix this?
Posted by a Superuser, not a Sky employee. Find out more
Hi @Maccha28 first check your APN settings and see if there is a setting for mms ? Also as mms messages are charged extra then make sure your monthly spend cap is set high enough to cover the costs involved.
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I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
Posted by a Superuser, not a Sky employee. Find out more
Hi @Maccha28 first check your APN settings and see if there is a setting for mms ? Also as mms messages are charged extra then make sure your monthly spend cap is set high enough to cover the costs involved.
———————————————————————————————
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
Posted by a Superuser, not a Sky employee. Find out more
Personally, it's worth moving to a messaging platform (such as WhatsApp) that will transfer such items via data and will not incur chargeable items such as MMS.
I am just another Sky customer and my views are my own even if you don't like the answers
