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Discussion topic: My e-sim plan ?

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This message was authored by: Jonasbaltika

My e-sim plan ?

Hi, i have a couple questions:

1. my plan is 15 euros  per month, for some reason 

i have 24.5 euros already shown on my online bill, but the month didn't end it yet?

2. i would like to know what is included in my plan exactly, because i couldn't find

information on my sky account?

 

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This message was authored by: 63johnw

Re: My e-sim plan ?

Posted by a Superuser, not a Sky employee. Find out more

Hi @Jonasbaltika  have a look at th T&C's here. 

https://www.sky.com/help/articles/sky-terms-and-conditions-roi

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I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

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This message was authored by: PandJ2020

Re: My e-sim plan ?

Posted by a Superuser, not a Sky employee. Find out more

@Jonasbaltika wrote:

1. my plan is 15 euros  per month, for some reason 

i have 24.5 euros already shown on my online bill, but the month didn't end it yet?

 


Probably because that bill covers a period longer than 1 month?  (Billing is monthly in advance and initial bills may be higher due to covering a longer period).

 

Check what future bills are.

 


2. i would like to know what is included in my plan exactly, because i couldn't find

information on my sky account?

 


Usually unlimited calls and SMS's to inclusive numbers as well as the data associated with then plan.  Roaming and non-inclusive numbers are chargeable.  Check the tarriff: Sky Mobile tariff guide | Sky Help | Sky.com | Sky Help | Sky.com

I am just another Sky customer and my views are my own even if you don't like the answers
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