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Discussion topic: Selley

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This message was authored by Siraysu This message was authored by: Siraysu

Selley

Why has my account been suspended, as there are enough funds in my account to pay my bill

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This message was authored by caesarome This message was authored by: caesarome

Re: Selley

Posted by a Superuser, not a Sky employee. Find out more

Why do you say your phone has been suspended, is it not working and if not what does your online billing here show regarding your latest bill being paid:

 

https://www.sky.com/manage/bill/

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Siraysu
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This message was authored by Siraysu This message was authored by: Siraysu

Re: Selley

I have been in touch with Sky, they have said my account isn't suspended and they don't know why it was showing that it was.   My account has been misused this month by someone and Sky have very kindly sorted this out for me. 

This message was authored by caesarome This message was authored by: caesarome

Re: Selley

Posted by a Superuser, not a Sky employee. Find out more

So your services are not suspended but is your online account saying it is, what happens if you try to look at your bill via that link I posted for you yesterday ?

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