Scam calls

[Pixielix5]

Recieving calls about Sky sending new rims to all mobile users, as problems with network and coverage. Is this a scam, as they asked me to enter a verification code, which was supposedly to have a new password.

[Daniel0210 · Accepted solution]

@Pixielix5 

Its a scam. There is no such issue. Hopefully you hung up before giving out too much information.

Scammers try to obtain sufficient information to be able to order expensive mobile devices in your name which Sky innocently deliver to you.

The scammers would then recontact you (again claiming to be Sky) saying they have made a mistake and for you to send it to a (non Sky) address. If you did that they then have the device and you have the bill.

They are very cunning. They may send packaging to post the item (to them) or might even send a 'courier' to collect it. see this link

https://www.sky.com/help/articles/account-takeover 

With any calls from 'Sky' (especially unexpected calls) if the caller asks for your previously agreed telephone password to confirm you're the account holder (which I would expect a genuine Sky agent to do) initially give an INCORRECT one on purpose. If the caller doesn't challenge it then you know it will be a scam call.

I would suggest changing your online password

https://skyid.sky.com/resetpassword/ 

Also worth keeping an eye on your bank account for any fraudulent transactions. 

[caesarome]

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@Pixielix5 wrote:
Is this a scam, as they asked me to enter a verification code,

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Yes it is a scam call as Sky are not sending iyt new sims to all customers so did you do anything that they asked you to do ?