Scam ? Fraud against all costumer

[Farheen]

Yesterday I received a call from someone on and Lomdon england , he rang me claiming it was from sky and there giving  cheaper monthly  40% off to customers for phone bills I pay 30 monthly they said from 5 sep or 6sep u will b giving 14 only for ur bill as we took 40 percent off to u because u are loyal customer and they also said we are giving u reee Apple Watch u won a giveaway for being loyal too  us sky and we give free happers to our customers I just wanted to know is it actually u sky service or has it been a fraud pls message me back 

[caesarome · Accepted solution]

The call you received is a scam call as there are quite a few of these types of calls that are being posted about on here. 

Did you give them any personal details about your Sky account or your payment details ?

[twilight+princess]

No, it's a scam. The scam usually goes like this: They'd no doubt ask for bank/card & account information where they'd order several devices on your account. Then when you received your free gift it'd not be a watch but say a high priced phone, they'd then call to say you'd received the wrong gift & that you need to return it. The return address wouldn't be Sky's but a private address & if you sent it back you'd be liable for the cost of the device/s
A variation is that the scammers say they need to collect the incorrect gift but the outcome is the same.

If you gave these people any personal information then you need to contact your bank/card issuer & change the password on your Sky account.

[Farheen]

Sky need to block calls or report to police with these issues they are ringing so many people and it's getting very confusing silly me gave my details my name and password to sky and also my address they already knew somehow but hope to stay safe guys and they was saying u are a loyal customer and have won a haper which contains free apple series 7 watch ! But (Removed) me fell for ir today as well they kept ringing me 4 5 times and I ignored calls I said not interested they get u into them saying no no we not asking for any bank details we just want to let  u know u been selected for promotion but guys don't fall for it pls it's fake and (Removed). 

Moderator note: Inappropriate language

[PandJ2020]

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@Farheen wrote:

Sky need to block calls...

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They can't...

[Farheen]

Thanks 

[caesarome]

@Farheen 

Most of these calls originate from abroad so are pretty difficult to block.

The thing to remember is if you receive a call out of the blue like this and what they say sounds to good to be true then it usually is so just hang up on them.

Im not sure what password you gave them (telephone or online) but if it was your online one then you need to change this as soon as possible:

https://skyid.sky.com/resetpassword/

[IanSudlow]

I've just had a similar call although not lucky enough to be offered a gift, just a 40% discount! Again, two women with strong Indian subcontinent accents. I'm always suspicious of call centre cold calls so when I was asked for my email address I refused to give it. The woman I was talking with claimed to want it so they could send me an "official" sky email. I told her that Sky already had my email address and so why did they need it? She claimed that the reason was that my email address was blanked out on their screens. At that point I told them I wasn't interested as they clearly werent calling from Sky.

[Chris286]

I've just had a phone call claiming the same thing, sent me an email to fill out which I thought wasn't genuine as sky should already have the details they'd asked for. It was a london number, and the email address was skycustomersservice.co.uk