Discussion topic: Says im dialing an incorrect number for international calls
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Message posted on 13 Dec 2024 08:45 AM
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Says im dialing an incorrect number for international calls
I want to ring an international number as i need to call my bank in america. I've been given 3 different numbers to ring but none work. I get the same "you've dialed an incorrect number" for each which leads me to think this is a sky problem. Also, your 3G coverage is shocking but I just want to sort out this international call thing first
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Message posted on 13 Dec 2024 09:24 AM - last edited: 13 Dec 2024 09:25 AM
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Re: Says im dialing an incorrect number for international calls
You're not talking to Sky here - just other customers.
How are you dialling the US number? If it's a non-geographic number (e.g. 'freephone') then you may have to find an alternative international dialling number.
Also, these calls will be chargeable at international rates - so you need a sufficient spend cap (or disabled).
That's currently £2.50 per MINUTE.
Also, 3G is being replaced by 4G/5G. You may be lucky to get a 3G connection for that very reason.
Message posted on 16 Dec 2024 06:54 PM - last edited: 16 Dec 2024 06:55 PM
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Re: Says im dialing an incorrect number for international calls
Are you dialling the correct international code? IIRC you should dial 00 +01 then the number omitting the first digit - usually a 0 (00 to call out from the UK & 01 the Int dialing code for the US unless this has changed since I called my US friend).
I don’t work for Sky.
If I have helped then please leave a like.
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