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Discussion topic: SamsungšŸ¤¬

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This message was authored by: Jen19865

Message posted on ā€Ž07 Nov 2025 11:10 AM

SamsungšŸ¤¬

Basically I tried to order the Galaxy Watch 7 in July as a free gift so I could give it to my fiance as a christmas gift. Samsung's website is beyond useless,unresponsive and their customer service is non existant. They said no even though I've sent all of the  information they needed. Can someone contact me asap so I can at least receive the credit for the watch.

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Avatar for Daniel0210
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Message posted on ā€Ž07 Nov 2025 11:16 AM

Re: SamsungšŸ¤¬

Posted by a Superuser, not a Sky employee. Find out more

@Jen19865 

Sky won't / can't contact you based on your post. Your Community log in name isn't linked to any Sky accounts you may have, so no one knows who you are anyway.

 

You need to initiate contact. 


ā–ŖļøI AM NOT A SKY EMPLOYEE (undercover or otherwise)ā–Ŗļø
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Message posted on ā€Ž07 Nov 2025 11:24 AM

Re: SamsungšŸ¤¬

Posted by a Superuser, not a Sky employee. Find out more

@Jen19865  If the offer was from Samsung Sky won't credit you and should not be held liable is Samsung don't complete the offer.

 

It will be in the T&C's of the offer.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




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Message posted on ā€Ž07 Nov 2025 01:10 PM

Re: SamsungšŸ¤¬

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@Jen19865 

You only have a limited time to get your claim invia Samsung for this offer so it might well have been closed now so give this link a try:

 

https://samsungoffers.claims/galaxygift2025

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