79 disabled had sight problems at the time got the sky SIM ,I was waiting for an early cancellation so I could get my eye ops earlier but the sky SIM was useless, help was useless I had to get other people to read my screen as I could not see.
In the end changed supplier got a SIM that worked . Cancelled the sky SIM but they did not I cancelled the debit ,but now they are using a debt collection company and they want the money 🤑.
Phoned sky got a female rep who spoke pidgion English she said she would wave the £18.50 but needed all of my bank card details over the phone , Which is odd because they already have them then get an email saying that I changed the direct debit , but no details unfortunately it's the weekend but will have to go to the bank and shut down that account and get a new bank card . Having to give bank details should be done over a secure system not given to someone you don't know over a voice call especially when they speak pigeon English.
