SMS problems

[AngelaB69]

Hi , I've been receiving texts  from 759 saying  Request Failed .

Ive switched the phone on and off , I've also checked my voicemail  nothing out if the ordinary.

is thier  anything  I can do  , is it a net work problem?  I've not changed any settings  on my phone .

thank you in advance 

[Tom-W19]

Hi @AngelaB69 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[vjedit]

What was the outcome to this problem, as I've been getting the exact same message!

[AngelaB69]

They said it could be a blip in the system, they kept my case open for 48 hours .

since then not had any texts from 759 .

so it could be a fault that's rectified itself