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Discussion topic: SIM card failure

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This message was authored by: Annalisa

SIM card failure

I have a message on my mobile saying SIM card failure. How do I fix it?.

 

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This message was authored by: caesarome

Re: SIM card failure

Posted by a Superuser, not a Sky employee. Find out more

@Annalisa 

A few things to try:

 

To fix it quickly, turn on Airplane Mode for 15 seconds, then off. If it persists, turn off your phone, remove the SIM tray, gently wipe the SIM chip with a clean cloth, and reinsert it securely. 

 

Also check for software updates for your phone and also reset the network settings.

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