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Discussion topic: SIM card activated but not working

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This message was authored by: Kate1410

Message posted on ‎14 Sep 2025 05:48 PM

SIM card activated but not working

I have followed the steps to activate my new sim however, it it showing as no service. 

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Avatar for Kate1410
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This message was authored by: Kate1410

Message posted on ‎14 Sep 2025 05:49 PM

Re: SIM card activated but not working

Has anyone got any ideas of what I may have done wrong or steps I may have missed. Thanks 

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This message was authored by: 63johnw

Message posted on ‎14 Sep 2025 05:56 PM

Re: SIM card activated but not working

Posted by a Superuser, not a Sky employee. Find out more

Hi @Kate1410  any issues showing ?

 

https://www.sky.com/help/articles/service-status-sky-mobile

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This message was authored by: caesarome

Message posted on ‎14 Sep 2025 07:21 PM

Re: SIM card activated but not working

Posted by a Superuser, not a Sky employee. Find out more

@Kate1410 

Via your account does your sim now show as activated or is it still showing as being activated ?

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