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Discussion topic: SIM NOT REGISTERD ON NETWORK

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This message was authored by: floyddog

Message posted on ‎01 Sep 2024 01:00 PM

SIM NOT REGISTERD ON NETWORK

my shy mobile is not registering on network

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This message was authored by: caesarome

Message posted on ‎01 Sep 2024 01:02 PM

Re: SIM NOT REGISTERD ON NETWORK

Posted by a Superuser, not a Sky employee. Find out more

Has it been working up until today ?

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This message was authored by: floyddog

Message posted on ‎01 Sep 2024 01:44 PM

Re: SIM NOT REGISTERD ON NETWORK

No stopped working after returning from abroad a weekj ago

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Message posted on ‎01 Sep 2024 01:46 PM - last edited: ‎01 Sep 2024 01:47 PM

Re: SIM NOT REGISTERD ON NETWORK

Posted by a Superuser, not a Sky employee. Find out more
@floyddog wrote:

No stopped working after returning from abroad a weekj ago

Set the SIM application mode to 'home'.

 

You don't mention what sort of phone you have for specific instructions....

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: caesarome

Message posted on ‎01 Sep 2024 01:47 PM

Re: SIM NOT REGISTERD ON NETWORK

Posted by a Superuser, not a Sky employee. Find out more

Have you made sure your device is now set to Home:


Apple:
Settings > Mobile Service > SIM Applications > Make sure this is set to Home.


Android:
Sky Menu App or SIM toolkit > Roaming > Make sure this is set to Home.

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Message posted on ‎01 Sep 2024 01:57 PM

Re: SIM NOT REGISTERD ON NETWORK

My phone is a Samsung S23+ Ultra

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This message was authored by: caesarome

Message posted on ‎01 Sep 2024 02:00 PM

Re: SIM NOT REGISTERD ON NETWORK

Posted by a Superuser, not a Sky employee. Find out more

Then you need to do this:

 

@caesarome wrote:

Android:
Sky Menu App or SIM toolkit > Roaming > Make sure this is set to Home.

 

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Message posted on ‎01 Sep 2024 02:15 PM

Re: SIM NOT REGISTERD ON NETWORK

How do locate sim tool kit

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This message was authored by: caesarome

Message posted on ‎01 Sep 2024 04:02 PM

Re: SIM NOT REGISTERD ON NETWORK

Posted by a Superuser, not a Sky employee. Find out more

You should have an app installed on your phone called Sky Menu, as you use that to change this setting.

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