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Discussion topic: Swap trying to do swap but says I have reached my device limit when not

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This message was authored by: Trike24

Swap trying to do swap but says I have reached my device limit when not

Can't do swap update
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This message was authored by: caesarome

Re: Swap trying to do swap but says I have reached my device limit when not

Posted by a Superuser, not a Sky employee. Find out more

How many devices do you currently have ?

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This message was authored by: Trike24

Re: Swap trying to do swap but says I have reached my device limit when not

I have 4 but one should not be there

This message was authored by: Daniel0210

Re: Swap trying to do swap but says I have reached my device limit when not

Posted by a Superuser, not a Sky employee. Find out more

@Trike24 

They drop off your account if returned to Sky. Once paid off it takes a few months for them to clear so that they don't interfere with adding an additional device. If it's stopping you adding a new device now call Sky so an agent can place the order for you.


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This message was authored by: Trike24

Re: Swap trying to do swap but says I have reached my device limit when not

Thanks 😊 

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