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Discussion topic: Roll data

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Avatar for Kelly130
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This message was authored by: Kelly130

Message posted on ‎06 Jul 2024 08:12 AM

Roll data

My data hasn't rolled over, is there a setting I need to change
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Avatar for 63johnw
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Superuser
This message was authored by: 63johnw

Message posted on ‎06 Jul 2024 08:22 AM

Re: Roll data

Posted by a Superuser, not a Sky employee. Find out more

Hi @Kelly130  no it should happen automatically. It can sometimes take a few hours or even a day after your billing date for it to appear in your account. If it hasn't appeared by Monday I would call sky on 150 to chase it up. 

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