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Discussion topic: Roaming not available

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Evyleen
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This message was authored by Evyleen This message was authored by: Evyleen

Roaming not available

‎11 Oct 2024 01:30 PM

Hello All, first time using group and would appreciate any help. Arrived in US and have "emergency calls only status" No welcome text received and have tried ALL suggested resolutions on Sky website including requesting new settings which was never going to fly as I can't receive texts! Have reached out to Sky help on X and Facebook but no response. Do any of you lovely lot have a number for Sky experts I could use from a hotel room phone. The 0333 number isn't an option.Thanks in advance.
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PandJ2020
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Superuser
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Roaming not available

‎11 Oct 2024 02:32 PM

Posted by a Superuser, not a Sky employee. Find out more

Have you tried rebooted your phone?  That worked for me in the US.

 

Also, is the sim application setting configured as abroad or automatic?

I am just another Sky customer and my views are my own
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