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Discussion topic: Roaming charges

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Higger
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Roaming charges

‎01 Dec 2024 09:02 PM

Been charged roaming on holiday with data turned off  ?

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PandJ2020
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Re: Roaming charges

‎01 Dec 2024 09:03 PM

Posted by a Superuser, not a Sky employee. Find out more
@Higger wrote:

Been charged roaming on holiday with data turned off  ?

Which country?

 

Calls can incur charges (including incoming).

I am just another Sky customer and my views are my own

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PandJ2020
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Re: Roaming charges

‎01 Dec 2024 09:03 PM

Posted by a Superuser, not a Sky employee. Find out more
@Higger wrote:

Been charged roaming on holiday with data turned off  ?

Which country?

 

Calls can incur charges (including incoming).

I am just another Sky customer and my views are my own
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Higger
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Re: Roaming charges

‎01 Dec 2024 09:06 PM

West Indies 

 

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caesarome
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Re: Roaming charges

‎01 Dec 2024 09:30 PM

Posted by a Superuser, not a Sky employee. Find out more

Did you make any calls or send any text messages ?

When did you turn off roaming and data, was it before you left the UK ?

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PandJ2020
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Re: Roaming charges

‎01 Dec 2024 09:31 PM - last edited: ‎01 Dec 2024 09:32 PM

Posted by a Superuser, not a Sky employee. Find out more

It's a rest of world location - so charges can be incurred aside from data.

I am just another Sky customer and my views are my own
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63johnw
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Re: Roaming charges

‎01 Dec 2024 10:05 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Higger  as well as what others have said if you waited until arriving before turning off data and roaming then the phone will have connected to the local network and immediately started using data which would incur charges. 

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Higger
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Re: Roaming charges

‎01 Dec 2024 10:34 PM

No calls or messages at all was on flight mode then turned off data roaming 

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PandJ2020
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Re: Roaming charges

‎01 Dec 2024 11:02 PM

Posted by a Superuser, not a Sky employee. Find out more
@Higger wrote:

No calls or messages at all was on flight mode then turned off data roaming 

It must of connected to the local cellular network - otherwise, how would they know you were there to incur charges?

 

Call Sky on 150 to query it.

I am just another Sky customer and my views are my own
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