@Stewy2020
You will need to speak to Sky about this as they can not be returned until you have contacted them first.
When you do return them make sure you keep the proof of posting for at least 6 months.
150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:
https://www.sky.com/help/home
Try saying nothing when spoken to by the bot.
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