@sharline probably best to return current one first as you only have 31 days from delivery to do so
If this is a new device you no longer want then as long as you’re still within the cooling off period (which is 31 days), you’ll need to contact Sky who will lead you through the returns process. If you’ve had it more than 31 days you can't send it back without incurring substantial charges. This link provides some information that will help https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund
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