0

Discussion topic: Return

Reply
Avatar for MS2227
Level 1 icon
What's this?
This message was authored by: MS2227

Message posted on ‎16 Jan 2026 09:10 PM

Return

I want to return the phone I just bought it's a galaxy 

Report post
Post 1 of 3
34 Views
0 Likes
Reply
Reply

All Replies

Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎16 Jan 2026 09:35 PM

Re: Return

Posted by a Superuser, not a Sky employee. Find out more

You have 31 days to change your mind so if you have and you are within this timescale you will need to call Sky so they can start the return process for you.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 3
21 Views
0 Likes
Reply
Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎17 Jan 2026 04:06 AM

Re: Return

Posted by a Superuser, not a Sky employee. Find out more

Easiest way is by dialling 150 for free from a Sky mobile or from a Sky landline. Some more information is available here
https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund

Keep any subsequent proof of posting safe and indefinitely and be aware if you order an alternative device you will undergo further credit checks.


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Report post
Post 3 of 3
13 Views
0 Likes
Reply
Reply