Return s new phone

[Jacquelina+Nixon]

I would.like to return a new phone I thought it was £26 per.month you say it's £47 per.month I cannot afford that s

orry

[Daniel0210]

@Jacquelina+Nixon 
As long as you’re still within the cooling off period (which is 31 days), you’ll need to contact Sky who will lead you through the returns process. Dial 150 for free from a Sky mobile or from a Sky landline. If you’ve had it more than 31 days you can't send it back without incurring substantial charges. Some more information is available here
https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund

Keep any subsequent proof of posting safe and indefinitely and be aware if you order an alternative device you will undergo further credit checks.

[PandJ2020]

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@Jacquelina+Nixon wrote:

I would.like to return a new phone I thought it was £26 per.month you say it's £47 per.month I cannot afford that s

orry

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I don't understand how it got to this point as the online order would have shown the price and the credit contract you read and agreed would have detailed it.

However, check your future billing as well as perhaps this bill covers a period longer than one month?

...but you can return within the cooling off period as detailed above.