Return new phone

[Niki8]

Hi

i wish to return the new iPhone 16 I ordered a few weeks ago.

thank you 

[caesarome]

@Niki8 

You can do so under the 31 day cooling off period rules and to do so you will need to call Sky as it can not be arranged via here.

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.

[Daniel0210]

@Niki8 
If you’ve had it more than 31 days you can't send it back without incurring substantial charges. Some more information is available here
https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund

Keep any subsequent proof of posting safe and indefinitely and be aware if you order an alternative device you will undergo further credit checks.