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Discussion topic: It says I have no data when I bought some the other day.

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This message was authored by Rae10 This message was authored by: Rae10

It says I have no data when I bought some the other day.

Hello, 

I bought 50GB of data the other day aswell as a phone contract, but I got the SIM card when my phone came and I got a text today saying I've got no data left and I can't find anywhere where it says the 50GB

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This message was authored by caesarome This message was authored by: caesarome

Re: It says I have no data when I bought some the other day.

Posted by a Superuser, not a Sky employee. Find out more

When you first activate the sim you do not get the fill allowance as what you get is based on the number of days before it resets which is your billing date and after which you will get the full 50GB each month.

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Rae10
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This message was authored by Rae10 This message was authored by: Rae10

Re: It says I have no data when I bought some the other day.

Any idea how long I'll have to wait until I get the 50GB. Because it's sauinf mt first payment is £24 ( but that's for my phone contract) I can't find anywhere where it says for the data that's why I'm confused because I definitely clicked it because it came to £36. I just don't want to pay another £12 and then it be workint in a couple of days.

This message was authored by caesarome This message was authored by: caesarome

Re: It says I have no data when I bought some the other day.

Posted by a Superuser, not a Sky employee. Find out more

@caesarome wrote:

which is your billing date and after which you will get the full 50GB each month.


 

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