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Discussion topic: Return credit

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Alicja+mal
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Return credit

‎26 May 2023 02:18 PM

Hi, i have paid full amount of bills £740in Nov 15th 2022 but i would like to be credit returned and from now on pay by direct debit

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Daniel0210
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Re: Return credit

‎26 May 2023 02:38 PM

Posted by a Superuser, not a Sky employee. Find out more
@Alicja+mal wrote:

Hi, i have paid full amount of bills £740in Nov 15th 2022 but i would like to be credit returned and from now on pay by direct debit

@Alicja+mal 

Your post is unclear; are you saying you paid for your mobile device outright in November and now you want money returned to you so you can pay it back to Sky monthly? 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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Daniel0210
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Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Return credit

‎26 May 2023 02:38 PM

Posted by a Superuser, not a Sky employee. Find out more
@Alicja+mal wrote:

Hi, i have paid full amount of bills £740in Nov 15th 2022 but i would like to be credit returned and from now on pay by direct debit

@Alicja+mal 

Your post is unclear; are you saying you paid for your mobile device outright in November and now you want money returned to you so you can pay it back to Sky monthly? 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Alicja+mal
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This message was authored by Alicja+mal This message was authored by: Alicja+mal

Re: Return credit

‎26 May 2023 02:49 PM

it almost is. I paid the whole amount to the sky account and from this account it charges a monthly fee, please check
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Daniel0210
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Re: Return credit

‎26 May 2023 02:51 PM

Posted by a Superuser, not a Sky employee. Find out more

@Alicja+mal 

I'm still confused as to what you're trying to do. By the way we are mainly customers here and you aren’t addressing Sky Customer Service, nor will they automatically contact you as a result of your post.

 

Is what you're currently paying monthly your data plan? 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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