Discussion topic: Return Device

This message was authored by: Sana07 · ‎17 Feb 2025

I want to return my device

This message was authored by: SKY1992bf · ‎17 Feb 2025

@Sana07 If this is a new device you no longer want then as long as you’re still within the cooling off period (which is 31 days), you’ll need to contact Sky who will lead you through the returns process. If you’ve had it more than 31 days you can't send it back without incurring substantial charges. This link provides some information that will help https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund
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This message was authored by: caesarome · ‎17 Feb 2025

@Sana07

If you have gone past the 31 day cooling off period then while you can call Sky about this it is unlikely they would let you cancel.

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Discussion topic: Return Device

Return Device

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